Thames Water’s health and wellbeing strategy is all about the steps they’re taking, and the steps they will take, to make sure everyone goes home safe and well each day. This booklet presents their mental health strategy, which is based on their ‘SPOT’ principles: Spotting the signs, Providing opportunities to talk, Offering a listening ear, and Talking to a professional.
This strategy sets out four key objectives:
Develop greater understanding of mental health amongst all of their employees;
Equip managers with a specialist resource pack to embed and enable the SPOT principles;
Closely monitor cases of mental health problems in the workplace, taking action on reoccurring trends.
The strategy also lists the outcomes that will indicate that they’ve been successful, gives staff tips for what they can do, and gives detailed information on their employee assistance programme (EAP).
Thames Water has produced a guide to help line managers in the organisation support people in their teams who are experiencing mental health difficulties. It's brief, colourful and filled with specific tips and signposts to further information.
This leaflet tells Thames Water employees that there are qualified mental health first aiders available, and lists other sources of support too. It's an example of how you can encourage staff to seek help when they need it.
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