Just B counselling and trauma phone helpline


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The COVID-19 crisis has affected everybody differently. Some of us have lost loved ones, faced huge changes in our work and personal lives, or are feeling anxious about what the future holds. For front line workers, this pressure has been even more extreme, potentially leaving you feeling burnt out, overwhelmed, or just in need of someone to listen to you.

If you’d like to talk to someone about what you’re going through, Hospice UK have created a free phone line for frontline workers, staffed by Just B. It is available 7 days a week from 8am to 8pm, and is confidential, so you can talk about what’s on your mind.

The trained staff and counsellors can help you with:

  • bereavement and grief,
  • trauma,
  • emotional support,
  • and other ways the COVID-19 pandemic has affected you.

The service is responsive to faith, individuality, culture and community – including providing a Tagalog speaking therapist service to support the large numbers of NHS and social care staff from the Philippines.

If you would like to speak to the Just B team now, you can call them on 0300 030 4434.

For more information about Just B, or to see their helpline for non-frontline workers, click the link below.

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Hospice UK / Dying Matters

Dying Matters aims to help people talk more openly about dying and bereavement, and to make plans for the end of life.

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