Shout provides a free 24/7 text support service for emergency services staff and first responders. Text BLUELIGHT to 85258 to talk by text with a trained crisis volunteer.
Our Frontline: support for emergency services
Working in the emergency services can be tough. It’s important to protect your mental health as best you can – on a daily basis, not just after the dramatic moments. Those around you play a big part in this too: colleagues, leaders, friends and family.
Emergency services staff, talk with someone who gets it.
- Text FRONTLINE to 85258
- Or call 0800 069 6222 from 7am to 11pm if you’re ambulance staff in England, or 116 123 for any emergency services staff, anywhere, any time, to talk to Samaritans.
All in confidence with trained volunteers.
Discover resources recommended for emergency services workers below, or click here to see a longer list of resources.
Resources in this toolkit:
For all other emergency services staff working on the frontlines, Samaritans are there to listen - 24 hours a day, 365 days a year. Call free on 116 123 to speak in confidence with a trained listening volunteer.
Police Care UK
Police Care UK is the charity for serving and veteran police officers and staff, volunteers and their families who have suffered any physical or psychological harm as a result of policing. They offer practical, emotional and financial support.
Even during the COVID-19 crisis, ambulance staff must deal with traumatic situations every day. The Ambulance Staff Charity have collated a number of resources to support your mental health during this time.
The Fire Fighters Charity
The Fire Fighters Charity aims to support the mental, physical and social needs of all serving and retired UK fire fighters. Register your details online and they'll get back to you, or call them on 0800 3898820 to discuss how they could help you.