Wellbeing support by telephone for health and social care staff


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As the coronavirus crisis continues, there are increasing pressures for colleagues working across our health and social care system. This challenge isn’t like anything we’ve experienced before – so it’s more important than ever to take care of your own wellbeing.

If you work in the health or care sector – whatever your role, and whatever setting you work in – there is dedicated support for you, developed specifically for those experiencing the COVID-19 response. As well as a confidential 24/7 text service​Wellbeing support by text for health and social care staff Website As part of Our Frontline, Shout provides a free 24/7 text support service for social care and NHS staff who are working on the frontlines fighting COVID-19. Text FRONTLINE to 85258 to talk by text with a trained crisis volunteer.Free By: Shout View resource, you can speak by phone to a trained volunteer, every day of the week:

  • For NHS and social care staff in England, Samaritans have partnered with the NHS to launch a free, confidential wellbeing support line. It’s available from 7am to 11pm, 7 days a week, and is run by dedicated volunteers who’ll listen without judgment and can point you in the direction of other useful sources of support. Call 0300 131 700 .
  • If you’re anywhere else in the UK can call on 116 123 to speak with a trained listening volunteer.

Below, you’ll find some other resources that relate to people working during the pandemic. You can also use your browser’s Back button to return to the selection you were just looking at, or click here to browse our list of curated toolkits to see if there’s one for you that relates to your sector.

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Samaritans

Samaritans provides emotional support to anyone who is struggling to cope.

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NHS England and NHS Improvement
NHS England and NHS Improvement

NHS England and NHS Improvement aims to better support the NHS and help improve care for patients.

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