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Mental wellbeing toolkit for the retail sector


Focusing on wellbeing can seem difficult in the complex world of retail. This guidance can help you develop a holistic strategy to support employees and create a positive mental health culture.

Focusing on wellbeing can seem difficult in the complex world of retail. So, Time To Change and the British Retail Consortium have come together to produce this toolkit full of guidance, tips and examples.

The aim is to help you to produce a holistic strategy for mental wellbeing, looking at your whole organisation’s culture. It’s based on the six core standards set out in the 2017 Thriving at Work​Thriving at work: the Stevenson / Farmer review of mental health and employers PDF 6 0An independent review into how employers can better support all employees' mental health, including recommended core standards.Free By: Department for Work and Pensions / Department of Health and Social Care View resource review:

  1. Produce, implement and communicate a mental health at work plan;
  2. Develop mental health awareness among employees;
  3. Encourage open conversations about mental health and the support available;
  4. Provide good working conditions and ensure a healthy work/life balance;
  5. Promote effective people management;
  6. Routinely monitor employee mental health and wellbeing.

Each standard is explained in detail, along with advice and examples to put it in context for retail employers.

The toolkit also includes case studies from some of the UK’s key retail employers, including Asda, Co-op, the John Lewis Partnership, Pets at Home, Sainsbury’s, Tesco and WHSmith.

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Time to Change

Time to Change is a growing movement of people changing how we all think and act about mental health.

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British Retail Consortium

The British Retail Consortium is the trade association for all UK retailers.

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