Free helpline for parents and carers


Organisation: Working Families

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Understanding your rights as a parent can help you to feel less stressed about the way you are treated at work. Working Families is a charity that can help you to gets to grips with employment rights and in-work benefits.

Working Families can advise on a range of topics affecting parents and carers at work. Some common examples are:

  • Pregnancy and maternity rights,
  • Discrimination as a parent/carer,
  • Adoption, paternity and shared parental leave,
  • Flexible working and imposed change,
  • Emergency and parental leave,
  • In-work benefits and tax credits, and
  • Free childcare and help with childcare costs

The telephone helpline is open Monday to Friday, 11am-2pm (except on bank holidays). It costs the same as a national call.

0300 012 0312

The telephone helpline is suitable for parents, carers and their advisers.

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Organisation: Working Families
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Working Families

Working Families is a work/life balance charity.

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