Approaching a sensitive conversation around mental ill health

Organisation: Acas


Every conversation a manager has with a colleague who may be experiencing mental ill health will be different. However, if managers are prepared for how the conversation may pan out, they will feel more confident starting these conversations with staff who are struggling.

This PDF guide from Acas has tips for managers to think about when approaching a conversation about mental health.

It includes considerations before the conversation takes place, such as finding an appropriate place to talk, through to how to provide ongoing support once the conversation is over. It also includes advice on what to do if a colleague says they feel alright, but the manager is still concerned.

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Organisation: Acas
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Acas is the employment relations service for England, Scotland and Wales.

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