NHS England and NHS Improvement
NHS England and NHS Improvement have come together as one single organisation, aiming to better support the NHS and help improve care for patients.
Resources from this organisation:
This guide from Our NHS People includes three webinars on the topic of supporting colleagues, designed to help leaders within the NHS understand the best ways to aid their staff through difficult times and avoid some easy mistakes.
The power of emotional intelligence
Emotional intelligence, or EQ, is the ability to understand the emotions you and others feel, and be able to use those feelings in positive ways. This guide can help you and your team develop your EQ skills.
Personal resilience is the way we cope with challenging and difficult situations in order to overcome them. This guide offers advice on improving your resilience and managing uncertainty.
Making decisions under pressure
This web page from the NHS is designed to help team leaders working in healthcare to understand the impact of difficult decision-making while under pressure, and offers ways you can help to ease that strain.
Creating a 10-minute Pause Space
This guide is designed to help team leaders to run a short session, called a 'Pause Space', which allows staff to take some time to relax, reflect on their work, and show appreciation for their colleagues.
Maintaining team routines
Routines have proven psychological benefits. In times of high stress and high uncertainty, such as the coronavirus pandemic, establishing a degree of stability can be an effective way for managers to protect wellbeing in their teams.
Stress can negatively impact on the way we act towards each other. This guide from Our NHS People explains what work-related stress is and how it affects people, then considers ways to manage it in a respectful, kind and considerate manner.
Bereavement support during COVID-19
Sadly, during the coronavirus pandemic, many people have lost family, friends and loved ones. This guide from Our NHS People is designed for line managers who would like to support someone they work with following the death of a colleague, friend or loved one.
As part of Our Frontline, NHS and care staff in England can call Samaritans' dedicated confidential support line free on 0800 069 6222, 7am–11pm every day. Staff anywhere else in the UK can call on 116 123 to speak with a trained listening volunteer.