Why an age-friendly workplace must consider mental health and wellbeing – Mental Health At Work
20/11/2019

Why an age-friendly workplace must consider mental health and wellbeing

Dr. Aideen Young, Evidence Manager, Centre for Ageing Better
Dr. Aideen Young

Evidence Manager, Centre for Ageing Better

We know that an employee’s mental wellbeing is influenced by many different factors – for example, gender, race, disability, and financial wellbeing. Our new series explores these issues.

In this blog, Dr Aideen Young from the Centre for Ageing Better shares her thoughts on the specific challenges faced by older workers, and how employers can support their wellbeing.


Mental ill-health is the leading cause of sickness absence in the UK. In a recent survey two in five employees said that they had experienced a work-related mental health issue in the last year while mental ill-health is estimated to cost an average of £1035 per employee per year.

Organisations are starting to wake up to the huge issue of mental health among their employees. My own organisation – The Centre for Ageing Better – has signed up to Time to Change Time to Change Time to Change is a growing movement of people changing how we all think and act about mental health. View organisation, a social movement working to change attitudes to mental health in workplaces. And just recently, we saw the launch of the Mental Health at Work Commitment which comprises a set of actions that organisations can implement to support and improve the mental health of their employees.

Many older workers are managing one or more physical health conditions too

A major focus of our work at Ageing Better is the age-friendly workplace. Our changing demographics mean that by 2025 there will be one million more people aged 50 and over in the workplace and no fewer than one in three of the working age population will be aged 50 and over. Employers must pay attention to the needs of their older workers if they are to retain them and continue to benefit from the wealth of skills and experience these workers bring. Among other things, this means supporting the health needs – both physical and mental – of these older workers.

Older employees face a unique set of challenges in the workplace that put them at risk of mental health issues. In a survey with people aged 50 and over that we conducted for our report ‘Health warning for employers’, we found that half of respondents had depression​Symptoms of depression and their effects on employment PDF 0 0 At least one in six workers is experiencing common mental health problems, including anxiety and depression. This report addresses some key questions about how depression can affect work. Free By: The Work Foundation View resource or anxiety​Workplace anxiety and work-related anxiety Web page 0 0 Anxiety can be caused by issues inside or outside the workplace, and it's worth employers making efforts to look out for signs that an employee might need support. This page from Acas has a range of tips.Free By: Acas View resource that had affected their ability to work. On top of that, many older workers were managing one or more physical health conditions too. Yet most people found it difficult and stressful to disclose their health conditions to their employer, putting it off until absolutely necessary. Often, in a vicious circle, the stress of managing physical health conditions in the workplace negatively impacted mental health.

An older worker uses a tablet computer

The research behind the Mental Health at Work Commitment​Mental health at work 2019 report: Time to take ownership PDF 0 0 This is the fourth year of Business in the Community's (BITC) national Mental Health at Work survey, in partnership with Mercer Marsh Benefits and BITC’s Wellbeing Leadership Team.Free By: Business in the Community View resource found that just half of employees say they feel comfortable talking about mental health in the workplace. This is likely to be even lower for older employees. We know that older adults with mental health problems are especially unlikely to seek professional mental health services, and in Health warning for employers, we found that 45% of workers over the age of 55 had taken no days off work in the previous six months despite an ongoing health condition, compared to 32% of workers aged 25–44.

Ageist attitudes are likely to have an impact too. In research we conducted for Becoming an age-friendly employer, one in five people aged 50 and over thought that others saw them as less capable due to their age. Older workers in the UK are less likely to have had training paid for by their employer; less likely to have had on the job training; and less likely to say their job offers good prospects for career advancement than younger workers. Unsurprisingly, perceptions of ageism in the workplace are significantly associated with intention to retire early.

Mid-life support cannot neglect the psychological and emotional aspects of later life

Those birthday cards that make fun of old people may seem very amusing but ageism – just like other forms of discrimination – is highly damaging. Experiencing ageism is strongly related to poorer mental health as measured by depressive symptoms, anxious symptoms, general stress, and positive mental health or flourishing.

An additional source of stress for older workers is that many are at a stage when they need to consider their lives post-work. What are they going to do in retirement? Are their finances adequate? In a survey of 1,000 people aged 50 and over conducted by the Centre for Ageing Better and Calouste Gulbenkian Foundation (CGF) UK Branch, only half of those who were planning to retire in the next five years were looking forward to it, with 41% worried about managing their money, a third concerned about feeling bored (33%) and missing their social connections from work (32%), and nearly a quarter worried about losing their purpose (24%).

An older worker makes pastries in a restaurant

There are clearly many challenges to the mental health and wellbeing of older people and many considerations for employers aiming to safeguard it. Age-friendly workplaces where older workers are supported and valued will cover many of the bases. As we outlined in Mid-life support: insights for employers the provision of mid-life support to help people plan and prepare for later life is an essential part of being an age-friendly employer.

But importantly, our evaluation of two group-based psychosocial courses for people approaching later life showed us that mid-life support cannot neglect the psychological and emotional aspects of later life. The courses evaluated used techniques such as self-reflection, self-coaching, story-telling, relaxation techniques, mindfulness, cognitive behavioural therapy and meditation. For up to six months following the courses, participants had improved levels of wellbeing, self-kindness, self-judgement and acceptance of change. Clearly, these are attributes important to good mental health.

Mental ill-health is a terrible thing for anyone to suffer so it is wonderful to see employers sign up to the Mental Health at Work Commitment. Employers must also be aware of the unique challenges faced by their older employees and act to mitigate them. With their older employees forming an ever greater proportion of their workforces, it is in their interest to do so.